Frequently asked questions
No, we cannot directly convert the provided data into a report. This is often due to inaccurate or outdated information that we cannot verify. To generate an accurate report, we will need to conduct our own inventory.
In general, we require a minimum of 8 to 10 weeks to prepare and send the report to you.
The duration of the assignment depends on its scope and the information provided by you. After our inventory, we will create a clear schedule and share it with you promptly. The timeline will depend on the size and complexity of the assignment, as well as the components and modules we encounter.
The costs of this service are determined based on half-day increments, excluding travel expenses and reporting costs. One half-day represents 4 hours of work.
You will receive a comprehensive report from us, providing insights into the status of your electronics. This includes a risk analysis that also highlights related issues.
For products in stock, it is 1 - 5 days, we always test products before we send them.
We usually repair your faulty electronics within 2 to 5 weeks. We stand for Quality in Repair and do our very best to carry out repairs within this period. Longer repairs are mainly due to the delivery time for components.
You will receive up to 2 years warranty on our repairs, sales and exchanges. We will mention what warranty you will receive from us, per product and service.