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Service contracts

Services

Our contract options enable us to offer you a customized service. Based on your needs, you and your contact person at UNIS Group decide which form of contract is best suited to your needs and requirements. We will send you a quote based on the list of parts requested by you.
 

The following options are available:

Response contract

Under this contract, we are available 24/7 in the event of defects. Your repair is given priority. Within four hours of receiving your defective part we will start the repair. With a response contract, you can reduce / minimise urgency fees.

Stock agreement (Critical stock)

We can ensure you the availability of spare parts based on a provided list of your critical stock. The spare parts that you need can be delivered within 24 hours. For special rates, we can also ensure a faster delivery.

The parts will always be available immediately for the duration of the agreement. This means that you can minimise the costs involved in an unscheduled production standstill as a result of defective industrial electronics. The cost of the agreement depends on the listed parts. We will send you a quote based on the list of parts requested.

Benefits

  • Exchanging the defective spare part within 24 hours.

  • Minimising downtime costs.

  • Deferment of new investments.

  • Higher return on capital expenditure.

  • Security of service.

You can minimise the costs of production standstill caused by defective industrial electronics.

Inventory, risk analysis and management of critical spare parts with Critical Stock Management

With our Critical Stock Management we help you understand your installed electronics, optimise the availability of spare parts and reduce the risks of your installations. A three-in-one service that combines stocktaking, risk analysis and management of critical spare parts through our spare stock agreement.

Interested?

Please contact us at int@unisgroup.com or +31 566 62 44 62 and we are happy to discuss the possibilities. Would you prefer us to contact you? Please leave your details below and we will contact you as soon as possible.

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Frequently asked questions (FAQ)

This varies depending on the situation, service contracts come in different forms. The costs are calculated for you by our sales department upon request.
It is tailored to a specific term, which will be determined in agreement with you.
There is no maximum number of products. The number of stock products will be determined in consultation with you.
It depends on the demand, module type, and quantities. We work independently of brands. We cannot keep cables, switches, relays, connectors, terminal blocks, and fuses in stock.
No, it remains specifically available for you. We have reserved a special place for you in our warehouse.
Worldwide shipping
Same day shipping
150,000+ Products in stock
Emergency Service