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PROFINET
Field service

PROFINET

Field Service

Whatever your goals, a PROFINET network that is in a good condition, is essential for successful business operations and saves you time and money. UNIS Group supports you in this. We perform on-site PROFINET diagnostics to chart, measure and optimize your network, so you can get the best results.

PROFINET Diagnostics

We have several tools to analyse the condition of your PROFINET IO RT/IRT networks and communication. Our technician collects essential information about the health of your PROFINET network. Based on this data, a diagnostic report is drawn up, which highlights any problems in the network. The tool supports analysis through SNMP Requests, (active diagnostics), analysis via the mirror port of a switch and analysis via the TAP adapter (passive diagnostics).

PROFINET network analysis content

Using a free PROFINET port, a UNIS Group technician collects the following information:

  • A list of PROFINET stations

    All PROFINET stations on the network, including names, IP addresses, MAC addresses, subnet masks, types. You can rewrite the name and IP address of each IO device.

  • A list of non-PROFINET stations on the network

    Including IP addresses, MAC addresses, and manufacturer’s names.

  • Network topology

    A list of all PROFINET stations on the network and adjacent stations (stations must support the LLDP), a graphic layout with connected stations for each station, plus a general graphic layout of the PROFINET topology.

  • Errors and bus communication

    Communication statistics for each station on the network (i.e. the number of packages for both ports, the number of damaged packages for both ports, uptime for a particular station). In/out of data traffic for each port (Mbps) including colour warning when traffic exceeds 1 Mbps

  • Inspection of a given device

    An online check on a particular device including data traffic on both ports (IN/OUT) and the number of IN/OUT packages.

  • HW & SW information:

    a list of PROFINET drives, plus information such as IP addresses, MAC addresses, lock/sublock status, manufacturer product IDs, serial numbers and FW/HW versions.

Interested?

Please contact us at int@unisgroup.com or +31 566 62 44 62 and we are happy to discuss the possibilities. Would you prefer us to contact you? Please leave your details below and we will contact you as soon as possible.

Contactform Profibus / Profinet
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Frequently asked questions (FAQ)

To perform a PROFINET analysis, we request you to provide a network overview. Additionally, access to the central switch is essential, with any password protection needing to be lifted. Once we have access to the PROFINET network, our engineers utilize our advanced analysis tools to conduct a thorough analysis. This allows us to identify and locate any faults or issues within your network.
The most common PROFINET problems include:
  • Incorrect or defective cable connections.
  • An oversized network, resulting in excessive busload over a switch.
  • The use of unmanaged switches when it is recommended to use managed switches.
The duration depends on the nature of the issue. If it involves an incorrect or defective cable, and the engineer has a suitable replacement cable on hand, the problem can be resolved quickly. If it involves a faulty module, it depends on the availability of the specific module. In general, we find that problem resolution is typically completed within the timeframe allocated for the services you obtain from us.
Yes, after each PROFINET analysis, you will receive a report. In many cases, this report is generated on the spot. However, for more extensive reports, we take a bit more time to ensure all analyses are detailed and identified issues are clearly highlighted.
Yes, to monitor intermittent issues, we install a module that allows us to continuously monitor your control cabinets and processes. This enables us to better identify and ultimately resolve sporadic issues.
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