Repair

Repair process

About our Repair Process

UNIS Group has many years of experience and extensive expertise in the repair of both end-of-life and current electronics. We apply the highest standard of quality and therefore give up to two years’ warranty on all repairs.

We follow a professional procedure in the repair process. A large portion of all electronics and motors received by UNIS Group is cleaned in a specialised manner. Then the time-sensitive components are replaced as the basis of each repair. There then follows an extensive investigation to locate and repair the defect. Our skilled technicians are supported by advanced (measurement) equipment.

After finishing the repair the electronics are, if possible, thoroughly tested.

Interested?

Please contact us at int@unisgroup.com or +31 566 62 44 62 and we are happy to discuss the possibilities. Would you prefer us to contact you? Please leave your details below and we will contact you as soon as possible.

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Frequently asked questions (FAQ)

How long does the repair process take?

The duration varies depending on the specific module, the nature of the defect, and its complexity. For the current waiting time, please contact our Sales department.

How do I know if my module needs cleaning?

Not every module requires cleaning. If the module is greasy, dirty, or charred, it will undergo cleaning, a determination regarding this will be made upon receipt.

How can I ensure that my defective module reaches you?

There are several options for sending your module to us. You can send it yourself, use our free pick-up service for collection, or personally deliver the module to us.

How do you ensure the repaired module is returned?

We offer various return options for the repaired module, including shipping it to you. Alternatively, you can opt to collect the module in person.

Will I know in advance if my component can be tested?

The feasibility of testing depends on the specific device. For more information, please contact our Sales department.

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